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If cancellation becomes necessary more than 45 days prior to visit date a full refund of the retainer will be made to client. Cancellation less than 45 days and more than 20 days prior to visit date the retainer fee less 20% of total booking fee will be refunded. Cancellations 20 days or less prior to visit date, the retainer will be forfeited by client. It is assumed that all visits will be indoors, or that arrangements have been made to keep Cincy Santa LLC dry if visit is held outdoors, and therefore cancellations due to inclement weather are not accepted.